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Formerly: St Helens and Knowsley Teaching Hospitals NHS Trust and Southport & Ormskirk Hospital NHS Trust

Friends and Family Test

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The Friends and Family Test (FFT) has been used across the Trust since 2013. We currently ask patients across our inpatient, outpatient, emergency, paediatric and maternity services to complete a survey. It is an easy-to-understand question that is asked of patients about the care and treatment they receive.

The Trust has a number of ways for patients to complete the Friends and Family Test, including text message, postcards (from the wards and departments) and via the below web links and QR codes.

If you have received treatment at our hospitals and would like to complete the Friends and Family Test, please click on a link below for the relevant department.

Please follow the relevant link below.

Please note: Clicking on the links below will redirect you to either our St Helens and Knowsley, or Southport and Ormskirk websites. 

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For more information please watch this video from NHS England